Customer Service Specialist I
Company: TalentBurst, Inc.
Location: South San Francisco
Posted on: January 14, 2026
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Job Description:
Job Description Job Description Title: Customer Service
Specialist I Duration: 6-months contract (possibility of extension)
Location: 1 DNA Way, South San Francisco, CA 94080 (Hybrid
post-training) Schedule: 6 AM to 5 PM (8 hours within this time
period - training, first eight weeks 7:30 AM to 4 PM) Working
Model: Hybrid (fully on-site first eight weeks on assignment, then
two days remote, and three on-site - anchor days Tuesdays through
Thursdays) Description: Handle complex customer inquiries and
escalations Provide expert support in customer interactions Train
and mentor customer service associates Analyze customer feedback
for service improvements Ensure high levels of customer
satisfaction Required: 2–5 years of experience Strong
problem-solving skills Excellent communication abilities Ability to
manage customer complaints efficiently Preferred (Optional):
Advanced training in customer support preferred Interview Format:
Two Rounds (virtual) TB_EN ZR Company Description Founded in 2002
by three former Monster.com executives; TalentBurst is an
award-winning full-service Staffing Firm working directly with
Fortune 500 companies in the US and Canada. We specialize in
Contract and Contract to Permanent roles across many industries and
have direct/contractual relationships with all our clients. Please
visit our website www.talentburst.com or come meet us at our
offices in Natick, MA, Miami, FL, Christiansburg, VA, Vineland, NJ,
Houston, TX & downtown San Francisco, CA Company Description
Founded in 2002 by three former Monster.com executives; TalentBurst
is an award-winning full-service Staffing Firm working directly
with Fortune 500 companies in the US and Canada. We specialize in
Contract and Contract to Permanent roles across many industries and
have direct/contractual relationships with all our clients. Please
visit our website www.talentburst.com or come meet us at our
offices in Natick, MA, Miami, FL, Christiansburg, VA, Vineland, NJ,
Houston, TX & downtown San Francisco, CA
Keywords: TalentBurst, Inc., Ceres , Customer Service Specialist I, Customer Service & Call Center , South San Francisco, California
