Vice President of Operations, Central Region

Company: TEC Equipment
Location: San Francisco
Posted on: May 3, 2025

Job Description:

About UsHeadquartered in Portland, Oregon, TEC has 30+ locations from Seattle to San Diego to the Midwest, serving thousands of customers across Washington, Oregon, California, Nevada, Arizona, Nebraska, Iowa, and South Dakota.TEC Equipment features Mack and Volvo heavy-duty trucks, Hino and Isuzu medium duty trucks, Wabash trailers, and Cottrell auto transport trailers. We offer a large and desirable inventory of new Mack and Volvo heavy-duty trucks and all makes of used trucks. Our full-service line-up also features quality parts, state-of-the-art service, collision centers, and fuel, leasing/rental, financing, and insurance. Our locations are authorized service centers for Mack, Volvo, Cummins, Meritor, Eaton, and Fuller warranties. TEC truly offers the convenience of one-stop shopping for all trucking-related needs.OverviewThe Regional Vice President of Operations is responsible for all aspects of dealer operations for the region. The Regional VP works to align the activities of all employees with the TEC Vision, Mission, and Values in the pursuit of operational excellence. This position also collaborates with Corporate staff and peers to provide the best customer experience possible and with an appropriate return to TEC owners. Exhibits a high standard of ethical behavior and sound judgment; recognizes and lives up to the responsibility of being a leader and role model.Responsibilities

• Analyze and segment each geographic market/AOR to identify TEC's precise market opportunities, otherwise known as "micro-markets." Stay current on industry trends and product developments. Know the competition and their strengths/weaknesses.
• Maintain constant focus on defining, measuring, and improving the customer experience (Full cycle, end-to-end). Leverage scorecards and other appropriate workflow documentation and indicators to actively measure continuous improvement. Collaborate with Corporate and other TEC regions to continuously improve.
• Ensure every employee has access to and understands the TEC Vision, Mission, and Values. Hold Managers accountable for ensuring team alignment with TEC Vision, Mission, and Values. Build and maintain a genuine employee passion for all of our brands (TEC, Volvo, Mack, Capacity, Wabash, Cottrell).
• Ensure every customer has exposure to TEC Vision, Mission, and Values and can see the clear link to employee activity and their overall customer experience.
• Ensure that the "Profit Model," for each of the ten revenue streams (New Trucks, Used Trucks, New Trailers, Used Trailers, Auto Transport, Parts, Service, Leasing, Collision, and F&I) is clearly defined and understood by every General Manager and Department Manager.
• Perform timely monthly detailed review of operating results with GM's & Department Managers. Assign action items as appropriate.
• Fully engage in annual Business Plan process, developing stretch targets and coaching Managers on how to manage results.
• Understand and manage the impact of business activities on working capital (Cash, Inventory, etc.).
• Ensure that all branding, customer-facing facilities, and equipment live up to the TEC Value Proposition of PREMIUM products and services.
• Create and maintain an inspiring and energizing environment for nearly 110 MidwestTEC employees.
• Ensure that there are adequate controls around truck/trailer/parts inventory purchasing. Maintain an accurate view of allocated flooring limits and operate within, escalating overages in advance.
• Leverage TEC Corporate Legal, Accounting, Parts, Service, IT, and HR as appropriate when dealing with non-routine transactions and business events.
• Expert application of employee performance management tools including clear job descriptions, Ramp Plans, informal and formal feedback, annual compensation reviews, progressive discipline, team-building events, etc. Manage regional succession planning and talent development.
• Identify all key workflows within each of the ten major revenue streams. Evaluate effectiveness of workflows based on linkage to the Mission statement, scalability, and overall impact on the customer experience.
• Use structured problem-solving techniques such as Six Sigma, Lean, or 5S to build robust, best-in-class processes.
• Ensure that for key processes and functions TEC has adequate cross-training and redundancy.
• Ensure compliance with all regulatory requirements (DMV, OSHA, etc.) and applicable employment laws and regulations throughout the organization.
• Ensure that processes and general operating conditions promote a safe work environment and culture.Qualifications
  • Bachelor's degree from an accredited college or university.
  • 10+ years in the transportation industry. At least 7 years of managing direct reports, including experience managing Managers.
  • Outstanding team player (collaborates with others to achieve quality results).
  • Elevated Business Acumen.
  • Expert influencing skills.
  • Expert Team Builder.
  • Excellent relationship-building skills with a proven track record of fostering good relationships with internal and external partners.
  • Able to create strategy/team objectives and cascade through the organization.
  • Able to anticipate future trends and identify business opportunities and risks.
  • Advanced Problem Solving skills.
  • Valid driver's license.CompensationThe base pay range for this position is $267,166 to $347,316.BenefitsTEC provides our employees and their families with a full menu of health, wellness, and retirement benefits. New hires are eligible to participate in TEC Equipment's comprehensive benefits plan the first of the month following your date of hire.
    • Choice of two comprehensive medical plan options that include prescription drug coverage.
    • Choice of two dental plans that cover preventative and diagnostic care, basic and major services, and orthodontia for children.
    • Vision care, discounted hearing exams, and hearing aids.
    • 401(k) retirement savings plan with company contribution.
    • Life, accident, and disability insurance.
    • Employee Assistance Program (EAP).
    • Education assistance.
    • Seven paid holidays, vacation accrual of at least 48 hours per year, and paid sick leave.StatementsAll offers of employment are contingent upon successful completion of all applicable screenings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Keywords: TEC Equipment, Ceres , Vice President of Operations, Central Region, Executive , San Francisco, California