Patient Services Manager
Company: Thomas Management LLC
Location: Clovis
Posted on: February 16, 2026
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Job Description:
Job Description Job Description SALARY POSITION $75,000/year
ESSENTIAL ACCOUNTABILITIES Oversees the daily operations of the
department including tray line operation, patient nourishment and
kitchen. Assures customer satisfaction and regulatory compliance.
This includes, but is not limited to budgetary limitations,
sanitation and safety requirements, departmental policies and
procedures, and departmental standards and staffing. Ensures high
quality, great-tasting and well-presented foods are served to
patients and staff in all areas within established time frames.
Actively assists manager with employee interviews, performance
evaluations and disciplinary actions to assure a professionally
competent staffing mix. Creates and posts schedules in a fair,
timely and fiscally responsible manner. Coordinates staffing mix to
promote team rapport and to provide adequate coverage. Assists
Manager with Time and Attendance functions. Demonstrates effective
time management skills to optimize efficiency and productivity.
Routinely seeks to interact and troubleshoot with other departments
to improve and enhance patient services and promote positive
working relationships. Verifies all patients receive accurate and
appropriate meal services according to their prescribed diet.
Reviews menu, census and other production needs to oversee and
manage daily functions. Assists in purchasing foods and supplies
within cost restraints. Assists in preparation of food cost reports
for inpatient areas as assigned. Monitors staff daily to ensure all
systems, protocols and quality assurance tools are utilized
correctly. Assists in menu adjustments to meet customer
preferences, seasonal variations and cost objectives. Visits all
patient service areas daily to assess satisfaction levels.
Communicates findings to management team. Ensures employee
practices meet HACCP and infection control standards. Has knowledge
of federal, state and local regulatory requirements. Ensures
employee practices comply with those standards. Follows the human
resource policies and procedures of the facility. Treats employees
with fairness and respect. Assists with orientation and training of
staff. May be required to present in-service training programs.
Communicates to staff regularly, both formally and informally;
holds team meetings daily to ensure staff awareness of department
activities. Enforces safety standards with employees. Places
maintenance requests for malfunctioning equipment and removes it
from use. Reports safety problems to the Management Team. Ensures
sanitation standards are enforced daily and signs off on cleaning
procedures. Monitor and address temperatures in Temp Trak. Open and
close the department. Demonstrates responsibility for department
security. Completes other tasks and related duties as assigned.
Must pass a background check and drug screen MINIMUM KNOWLEDGE AND
SKILL REQUIREMENTS KNOWLEDGE OF: Knowledge of modified diets,
quality food preparation, and training skills. Human resources
policy and procedure administration. Safety policies and
procedures. Professional Standards applied to work. Business and
professional standards of dress and behavior. SKILLS IN: Skill to
operate a variety of office machines quickly and efficiently
(telephone, facsimile and copier) Ability to access and enter data
to form or entry functions on a computer Ability to write notes and
brief instructions using correct spelling and grammar Deliver
friendly and efficient customer service Speak clearly and present
information orally Apply common sense understanding to carry out
written and oral instructions EXPERIENCE AND EDUCATION MINIMUM
REQUIRED: High School Diploma or GED. Six (6) months previous
experience with one-on-one customer service interaction. Previous
computer data entry experience. Ability to lift up to 25 lbs. and
stand/walk frequently. PREFERRED: One year of college level
education with a nutritional emphasis. LICENSES/CERTIFICATIONS
MINIMUM REQUIRED: Certified Dietary Manager Certification (CDM) and
Food Handler's Card. TCJobs1!
Keywords: Thomas Management LLC, Ceres , Patient Services Manager, Hospitality & Tourism , Clovis, California
