Automotive Service Advisor

Company: Midas WALNUT CREEK 1823
Location: Walnut Creek
Posted on: February 16, 2026

Job Description:

Job Description Job Description Benefits: 401(k) 401(k) matching Employee discounts Paid time off At Midas / Speedee Walnut Creek, we are a leader in selling and repairing Brakes, Maintenance, Oil Change, Tires and more. You can think of us as " The one stop shop dealer alternative". Benefits offered: Paid holidays 401k Sick Leave Employee discounts Job Description: Help promote the Midas name and services, analyze vehicle service needs, effectively communicate those needs to the customer; and ensure that quality services are performed on the vehicle in a timely yet thorough manner. They also ensure the shop maintains a high professional image. Specific Responsibilities: - Meet and greet Customers. - Write estimates, and suggest services to the customer. - Superior ability to positively relate and communicate with customers, including outstanding telephone skills. - Some Mathematical skills are necessary for creation of estimates and billing. - Ability to make fair and honest recommendations to customers of needed repairs and potential problem areas. Additional responsibilities: - You will check vehicle maintenance records; examining service schedules. - Write estimates for parts and labor, review suggested services with customers. - Sell Maintenance, Brakes, Tires, Alignments and more. We are full service shop. - Build a great rapport and relationship with customers so they continually return for their service needs. - Oversee work done by tech by reviewing inspection forms and tech notes for suggested services. We are a destination for Tires, Brakes, Oil Change and all the maintenance and repair. If you have worked at Big o Tires, Wheel Works, Firestone, Pep Boys, Sears Auto, Goodyear or other tire outlet, that is a plus. Automotive Service Writer Advisor Skills and Qualifications: Estimating, Product Knowledge, Customer Service, Problem Solving All Candidates: - High School Diploma or equivalent (preferred) - Must have Clean and Valid driver's license in good standing Candidates must have good communication skills and can work well with others and must be Punctual and reliable, Self-Motivated, Focused on Quality, willing and able to work hard and efficiently. Job Type: Full-time Experience: Service writing: 2 years (Preferred) License: CA driver license (Preferred) Equal Opportunity Employer and Drug Free Workplace Paid Training: Yes Management: Store Manager Assistant Manager Job Type: Full-time Pay: $35,000.00 - $60,000.00 per year Benefits: 401(k) 401(k) matching Employee discount Paid time off Schedule: 8 hour shift Experience: automotive: 1 year (Preferred) Sales: 1 year (Preferred) auto, automotive mechanic, mechanics, tech, technician, journeyman, jobber, R&R, master, experienced, service writer, service advisor

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