Front Desk Receptionist
Company: Abode
Location: San Leandro
Posted on: April 1, 2026
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Job Description:
Abode , one of the largest and effective nonprofits working to
end homelessness in the Bay Area, is seeking a Front Desk
Receptionist â?¯ for our programs in Alameda County. About The
Role: The Front Desk Receptionist will welcome and greet all
participants and walk-ins and connect them with the proper services
and/or program. This includes assisting program staff whose
participants access the Housing Resource Center daily; people
seeking housing, currently and previously Chronically Homeless
participants, people with Serious mental health disorders and/or
substance use disorders, and Transition Age Youth (ages 18-24),
vendors, and community partners. Act as the internal liaison
between Abode programs and assist with cross-referrals. Provide
administrative support as needed to services teams housed in the
Housing Resources Center. Maintain cleanliness, order, available
resources, and welcoming vibe of the waiting room. The People and
Culture : You will be surrounded by some of the most talented,
supportive, smart, and kind leaders and teams - people you can be
proud to work with! Abode Services regularly recognizes employees’
efforts, seeks employees’ input, and cares for employees as people
with lives outside of work. We believe that we make better
decisions and provide quality services when our workforce reflects
the diversity of the communities in which we operate. People of
color make up nearly 70% of our workforce and we strive to recruit
and retain employees from all backgrounds. Our Benefits & Perks:
$25.00 - $27.50 per hour 100% paid health, vision, and dental
options 19 PTO days & 12 Holidays per year Voluntary benefits: FSA,
EAP, Commuter Checks, Life Insurance, Legal, and more 3% retirement
match/contribution Professional Development Trainings and
Opportunities, Leadership Academy Programs, and All Staff Events
Dynamic, mission-driven culture and supportive leadership. We
support you in supporting others How You Make An Impact: Create a
welcoming environment and provide warm, helpful customer service.
Assist all participants that come into the Housing Resource Center
with contacting their onsite service provider and navigating
services. Deescalate participants and assist them in maintaining
composure in the waiting area.â?¯ Help people with psychiatric
symptoms and/or low tolerance for frustration manage their behavior
in the waiting area and cope with unforeseen changes.â?¯ Maintain
resources in the waiting area, have a strong understanding of these
resources, and be able to explain resources to anyone who may stop
in for assistance.â?¯ Assist service teams with dispensing stipend
and payee checks throughout the week. Communicate with Abode teams
regarding their appointments and drop-in participants. Manage
referrals from internal Abode programs and connect the participants
with the appropriate services. Communicate regularly with other
internal Abode programs on the services being offered and space
availability. Maintain cleanliness, order, available resources, and
welcoming vibe of the waiting room. Other duties as assigned. How
You Meet Qualifications: High school diploma or equivalent (GED)
required. 1 year of field experience working with people with
serious mental illness disorders and/or the homeless population.â?¯
Use of personal vehicle, proof of a valid and current California
Driver’s License and current insurance along with a clean DMV
record required.�� Notice : This description is to be used as a
guide only. It does not constitute a contract, commitment or
promise of any kind. Abode Services reserves the right to change,
add, delete, upgrade, or downgrade the position as dictated by
business necessity at any time with or without notice.�� Notice
: Abode Services is an Equal Opportunity Employer/Drug Free
Workplace�� Notice : Abode Services values safety, wellness,
and respect for each other and for those who we serve. Because of
this commitment Abode Services is mandating that all employees be
vaccinated effectiveâ?¯September 30, 2021.
Keywords: Abode, Ceres , Front Desk Receptionist, Social Services , San Leandro, California
